1. Booking & Confirmation
All event bookings (wedding, birthday, kitty party, office party, home celebration, etc.) must be confirmed through the official Wexon platform.
Once your booking is placed, our team will contact you for final confirmation and event details.
A booking confirmation message or email will be sent after your payment or advance is received.
2. Payment Policy
An advance payment is required to confirm your booking.
Remaining balance must be cleared before the event date unless stated otherwise.
Payments are non-refundable in case of last-minute cancellations (within 72 hours of event).
3. Cancellation & Refund
You may cancel your booking up to 7 days before the event for a partial refund (after service deduction).
Cancellations made within 3 days of the event are non-refundable.
Wexon reserves the right to cancel or reschedule any booking due to unavoidable circumstances (natural disasters, emergencies, etc.).
4. Service & Responsibility
Wexon provides event planning, decoration, lighting, and entertainment setup services based on your selected package.
Customers are responsible for providing accurate event details, such as venue, date, and timing.
Wexon is not liable for delays or damages caused by external factors (venue restrictions, weather, or third-party vendors).
5. Customer Conduct
Clients are expected to maintain professional behavior during events.
Any property damage, misuse of equipment, or misconduct may lead to additional charges or cancellation of service.
6. Privacy & Data
All customer data (contact details, event information, etc.) is kept confidential and used only for service purposes.
Wexon does not share your personal information with any third party without your consent.
7. Changes to Terms
Wexon reserves the right to update or modify these Terms & Conditions at any time.
All changes will be reflected on our official website/app, and continued use of our services means you accept the updated terms.
8. Contact Us
For queries, support, or custom bookings:
📩 Email: wexon.inn@gmail.com
📞 Phone: +91-8986243480
🌐 Website: www.wexon.in